PRIVACY OR COOKIES
Previous pageWe value the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit, browse, or use this website, or when you make inquiries, place orders, or contact us through the site.
- Information We Collect
Depending on how you interact with this website, we may collect the following information:
Name, email address, phone number, and other contact details;
Shipping address, billing address, and order-related information;
Details of purchased products, order amounts, order times, and order status;
Inquiries, after-sales requests, or other communications you voluntarily submit to us;
Device information, browser type, IP address, access times, and related technical data used to improve website operations;
Information generated through your use of cookies or similar technologies on the website.
We process personal information only to the extent necessary to provide website services, process orders, respond to customer requests, and conduct related business activities.
- How We Use Information
We may use the collected information to:
Process and manage your orders;
Arrange product delivery and provide you with order status updates;
Respond to your inquiries, messages, and after-sales requests;
Handle refunds, order cancellations, and other transaction-related matters;
Maintain the website’s proper functioning and improve its content and user experience;
Prevent unauthorized transactions, misuse, and other issues that could affect the website’s normal operation;
Fulfill obligations required by applicable laws and regulations;
Send you information related to website services, subject to appropriate authorization.
We do not sell your personal information to third parties.
- Order and Payment Information
When you place an order on this website, we require certain personal information to complete the order processing.
During the payment process, relevant payment details may be handled directly by professional payment service providers. Unless permitted by law or necessary to complete the transaction, we will not ask you to provide full bank card details or security codes via email or other non-essential channels.
We may retain necessary transaction records related to orders—such as order numbers, purchase details, payment status, and transaction dates—for purposes including order management, financial record-keeping, customer service, and legal compliance.
4. Information Sharing
Where necessary to provide website services, we may share required information with relevant service providers, such as:
Providers of product delivery and logistics services;
Providers of payment and transaction processing services;
Providers of website hosting, technical maintenance, and infrastructure services;
Providers of customer service or communication services;
Government agencies or other institutions authorized by law to receive such information, as required by applicable laws and regulations.
We require these service providers to process information only to the extent necessary to perform their services and to assume corresponding data protection obligations in accordance with applicable laws.
- Cookies
This website may use cookies and similar technologies to ensure the website functions correctly, remember certain user preferences, analyze website traffic, and improve the user experience.
Necessary cookies may be used to provide basic website functionality when you visit the site.
For non-necessary cookies, we will provide you with choices via website prompts or cookie settings where applicable. You may also manage or delete cookies through your browser settings, though doing so may affect certain website functions.
- Information Storage and Retention
We retain personal information for a reasonable period necessary to achieve the purposes for which it was collected, determining retention periods based on actual needs such as order processing, customer service, financial record-keeping, legal obligations, and dispute resolution.
When the information is no longer required for business or legal purposes, we will delete or anonymize it, or take other appropriate measures, in accordance with applicable requirements.
- Information Security
We implement reasonable administrative and technical measures to mitigate the risk of unauthorized access to, use, modification, disclosure, or loss of personal information.
However, as internet transmission and electronic storage cannot be made entirely risk-free, we cannot guarantee that security incidents will never occur during online transmission or electronic storage.
Should we discover a significant security incident that may affect your personal information, we will take appropriate measures in accordance with applicable laws.
- Third-Party Websites
This website may contain links to other websites or third-party services. When you visit these third-party websites, their privacy policies and information handling practices may differ from ours.
We recommend that you review the privacy policies of such third parties before submitting any personal information. We are not responsible for establishing or controlling the privacy rules of independently operated third-party websites or their information handling practices.
9. Information Regarding Minors
This website is primarily intended for consumers who are eligible to purchase and use our products or services. We do not knowingly collect unnecessary personal information from minors.
If you believe that a minor has submitted personal information to us that should not have been provided, please contact us, and we will take appropriate measures in accordance with applicable laws.
- Your Privacy Rights
Depending on the laws applicable in your region, you may have some or all of the following rights:
To request information on whether we process your personal information;
To request access to personal information concerning you;
To request the correction of inaccurate or incomplete information;
To request the deletion of personal information, where permitted by law;
To request the restriction of information processing in certain circumstances;
To object to specific methods of information processing, where applicable;
To request to obtain or transfer personal information, to the extent required by law;
To withdraw previously granted authorizations or consents.
If you wish to exercise any of these rights, please contact us using the contact details provided on this website. We may require reasonable information to verify the requester’s identity in order to protect your personal information from unauthorized access.
- Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business operations, service methods, or applicable laws and regulations.
The updated version will be posted on this page, and the “Last Updated Date” will reflect the time of the most recent modification. We encourage you to review this page periodically to stay informed about our current information processing practices.
- Contact Us
If you have any questions regarding this Privacy Policy, our personal information processing practices, or your privacy rights, please contact us using the contact details provided on the website.
We will review and address your request within a reasonable timeframe.